At Omardiy, we are proud to offer worldwide shipping to ensure that our products reach customers no matter where they are. Our shipping policy outlines the shipping costs, delivery times, and handling procedures for a smooth and transparent experience.
1. Shipping Costs
1.1. Domestic Shipping (Within the Same Country)
- Standard Shipping: Shipping costs will vary based on the weight and dimensions of your order. You can view the estimated shipping costs at checkout.
- Free Shipping: We offer free standard shipping on orders over a specific amount, which may vary by country. Check the website for any ongoing promotions.
1.2. International Shipping (Worldwide)
- Standard International Shipping: Shipping rates are calculated at checkout based on your location and the size/weight of your order. Duties and taxes are the responsibility of the customer and may vary by country.
- Express International Shipping: Expedited shipping options are available at an additional cost. Rates will be shown during checkout.
Please note that shipping costs do not include customs duties, import taxes, or other fees imposed by your country’s customs department.
2. Delivery Times
2.1. Domestic Delivery
- Standard Shipping: Delivery typically takes 3-7 business days, depending on your location.
- Express Shipping: For faster delivery, we offer express shipping, which typically takes 1-3 business days.
2.2. International Delivery
- Standard International Shipping: Delivery times vary based on destination but generally range from 7-21 business days. Certain remote areas may experience longer delivery times.
- Express International Shipping: Express shipping to most countries takes approximately 3-7 business days.
Please note that international shipping times may be affected by customs clearance procedures, which are beyond our control.
3. Order Processing and Handling
3.1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- If we are experiencing a high volume of orders, processing times may be delayed. In such cases, we will notify you by email.
3.2. Shipping Confirmation & Tracking
- Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number. You can track your order through our website or the courier’s tracking portal.
4. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and fees may apply. These charges are imposed by your country’s customs office and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Omardiy is not responsible for any delays caused by customs procedures or unforeseen circumstances such as natural disasters or holidays.
5. Delayed or Lost Packages
If your order has not arrived within the expected delivery window, please contact our customer service team with your order details and tracking number. We will work with the shipping carrier to resolve the issue. Please note that delivery delays due to customs clearance or other unforeseen circumstances may occur, especially with international shipments.
6. Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to our customer support team